Privacy Policy

CrestonSystems collects the following types of personal information: • Name • Email address • Phone number • Business information (where provided) • Appointment booking details • Communication history (SMS, email, and form submissions) • Website usage data (via cookies and tracking tools where applicable) We only collect information that is necessary to provide and improve our services.

We collect information when you: • Submit a form on our website or funnel • Book an appointment through our scheduling system • Communicate with us via SMS, email, or phone • Interact with our website or advertisements (if applicable) • Provide information through CRM-powered forms, surveys, or landing pages

CrestonSystems uses collected data to: • Provide website design and digital marketing services • Manage customer relationships and communication • Schedule and manage appointments • Send transactional and promotional communications • Improve service quality and customer experience • Automate follow-ups, reminders, and booking confirmations

By providing your phone number, you consent to receive SMS messages from CrestonSystems related to: • Appointment confirmations and reminders • Customer service communications • Updates regarding your inquiry or service • Occasional marketing messages (if opted in) Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact 07307 200279. Consent to receive SMS messages is not a condition of purchase. SMS Opt-In Disclosure: Users must explicitly opt in before receiving SMS communications through forms, booking pages, or other sign-up methods.

CrestonSystems does not sell or rent personal data. We do not share SMS opt-in data or consent with third parties for marketing purposes. We may share limited data with trusted service providers strictly for operational purposes such as CRM management, messaging delivery, and customer support. No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

CrestonSystems may use cookies, pixels, or similar technologies to: • Understand website traffic and user behavior • Improve website performance • Measure marketing effectiveness (if ads are used in the future) Users may disable cookies in their browser settings.

We implement appropriate technical and organisational measures to protect personal data, including: • Secure CRM systems • Restricted access to customer data • Encrypted communication tools where available • Secure payment processing via Stripe

We retain personal data only as long as necessary to: • Provide services • Maintain business records • Comply with legal obligations Users may request deletion of their data at any time.

CrestonSystems uses trusted third-party platforms to operate its business, including: • CRM, funnels, automation, SMS/email systems • Twilio (SMS delivery) • Mailgun (email delivery) • Stripe (payment processing) • Google Business Profile tools • Analytics tools for website performance These providers only process data on our behalf and are not permitted to use it for their own marketing purposes.

You have the right to: • Access your personal data • Request correction of inaccurate data • Request deletion of your data • Opt out of marketing communications • Withdraw SMS/email consent at any time

SMS: Reply STOP to unsubscribe Email: Click "unsubscribe" in any email Or contact us directly at crestonsystems@gmail.com

CrestonSystems does not knowingly collect or process personal data from individuals under the age of 16.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

CrestonSystems Email: crestonsystems@gmail.com Phone: 07307 200279 Location: United Kingdom